Job Listing - Oakland Connections Director

Resonate Team Culture:

As staff of Resonate Church we are committed to being:

• Family & Team – We are in both covenant relationships with each other as family members in the body of Christ, but we are also in a contractual relationship as employees (team members) of Resonate. We believe that we can be most effective by ministering and caring for one another as brothers and sisters in Christ first, but we also take seriously our responsibilities to be great stewards of the gifts and resources that God has entrusted to us.

• Servants – Our team will adopt the posture of chief servants for our entire church community. Because Christ came in the form of a servant to serve and not to rule, we long to obtain the character of our King and adopt the posture of servant to one another, other teams, and the church at large.

• Equippers – The chief objective and metric of our team is the development of disciples and leaders in the mission of God. The primary task of our team is cultivating disciples and leaders to the glory of God, regardless of the job function performed.

• Excellent – Both the people we serve and the work we do will reflect the magnificence of God and our desire to work with all our heart, and with all the urgency as unto the Lord and not to men. These core team identities will dictate how we engage with one another, with the rest of our staff team, and among our wider church body.

• Culture – We use the Resonate Culture Guide as the basis for ourselves and our team objectives. Our desire is to emphasize culture so we don’t have to have a lot of rules.

Responsibilities:

• Oversee and ensure that campus is creating a welcoming environment for new guests so they feel seen and want to belong, and provide next steps to engage them and lead them to the pathway to discipleship

• Oversee and ensure a welcoming and positive worship experience on their Campus in the environment, through Welcome Teams, and easy access to information/resources for everyone

• Lead, develop, and shepherd healthy Welcome Team leaders on their Campus to lead thriving teams (Parking, Greeters, Ushers, Guest Services, Hospitality/Special Events)

• Use prescribed systems for:

• New guests identification and invite them to connect

• New guest follow-up

• Membership and baptism classes

• Next steps tracking

• Proactive outreach to attenders to foster more engagement

• Build member involvement and growth in community

• Serve staff recruitment, onboarding, and tracking

• Oversee execution of connections events related to above systems

• Monthly Discover Resonate classes for new guests to learn who we are, why we exist and what our mission is, how we make disciples, where they can get involved

• Quarterly Baptism Classes

• Assist with logistics of Quarterly Membership classes

• Assist with Quarterly Members’ Meeting/events

• Bi-annual Serve Staff Expo

• Be a student of connection ministries. Investigate new ways of doing ministry, and regularly implement refinements/changes to current strategy

• Shepherding people towards gospel truths and offering next steps in following Jesus

Personal Character:

• Embrace growth opportunities and is hungry to learn

• Takes initiative, willing to take risks

• Develop and maintain healthy working relationships with other staff members, members of the congregation, and new guests

• Trustworthy and proven ability to handle sensitive issues and maintain confidentiality regarding church information

• Devoted to Jesus, possessing a genuine and growing understanding of the gospel, as evidenced by fruit bearing

• Believe in the mission of Resonate Church, personally living missionally